Virtual Seminar

Investigative Interview Techniques

  • Nov 5-7, 2024 10:00 a.m.
  • Central Time (CT)
Course Level
Basic
Delivered via
Online
CPE
16
ACFE Ethics CPE

Description

Interviews are a vital part of many fraud examinations, and a fraud examiner’s ability to obtain information or admissions during an interview can often make or break a case. This interactive course will teach you how to be more effective in asking direct and follow-up questions while evaluating verbal and nonverbal responses to uncover the truth during interviews.

Auditors, law enforcement officers, human resources professionals and many others have benefited from this course. By learning the fundamental interviewing techniques presented by our expert instructors, you will learn how to get better information from subjects to enhance any investigation or examination.

Prerequisites

None

You Will Learn How To:

Plan and schedule interviews.

Comply with legal issues that affect interviews.

Identify different types of interview questions for individual personality styles.

Detect deception and create strategies to gain quality information.

Obtain confessions and signed statements.

Define the aspects of an admission-seeking interview.

CPE Information

This course fulfills the annual ethics CPE requirement for CFEs. Learn more about the ethics CPE requirements for CFEs.
CPE Credit: 16
Advanced Preparation: None
Delivery Method: Group Internet Based

Credit by Field of Study

Communications and Marketing: 16

Registration & Fees

Registration Fee:
Members: $655
Non-Members: $755
Early Registration Deadline: October 7, 2024
Register by the Early Registration Deadline to SAVE USD 125!

Course Outline

Day 1

  • 10:00–11:20 a.m. Preparing for the Interview

    Interviewing is an art, and perfecting this art form requires focus and planning. In this session, we talk about how to effectively prepare for an interview, from determining the most appropriate time in an investigation to interview a specific party to identifying your own strengths and weaknesses and how they affect the interview process.

  • 11:30 a.m.–12:50 p.m. Legal Elements of Interviewing/The Fraudster’s Mindset

    In this session, you will learn about the legal authority to conduct interviews, the employee's rights and duties in an investigation and tort actions arising from interviews. You will also discuss several thinking patterns that are common among fraudsters, which will aid in developing interview themes and questions.

  • 1:20–2:40 p.m. Interview Goals and Strategies

    This session will walk you through the elements of a successful interview. Learn how to define the interview goal, identify the skills needed to execute an effective interview, and develop an appropriate interview strategy.

  • 2:50–4:10 p.m. Questioning for Quality Information

    This session will include an in-depth discussion of a variety of methods for formulating questions that will assist you in dealing with any type of witness you may encounter. Learn to analyze the information provided by the witness to assist you in formulating questions that will ensure you obtain the best information possible from the interviewee. This session will also include a discussion on the proper methods to use when confronting a reluctant witness.

Day 2

  • 10:00–11:20 a.m. Is That the Truth?

    In this session, you will learn the various verbal and nonverbal clues to deception, including changes in speech patterns, selective memories, oaths and character testimony, anatomical physical responses, and other indicators.

  • 11:30 a.m.–12:50 p.m. Interviewing Witnesses and Victims, Part 1

    This session is the first of two that cover interviews with witnesses and victims. This session focuses specifically on the listening skills and accommodations that interviewers must navigate in these interviews, including the adaptations and considerations that remote interviews require.

Day 3

  • 10:00–11:20 a.m. Interviewing Suspects, Part 1

    In these two sessions, you will learn about all aspects of admission-seeking interviews. Learn to prepare the interview room for effective communication and the best methods for confronting the suspect.

  • 1:00–2:20 p.m. Admissions and Signed Statements

    Proper use of the techniques learned during the prior sessions could very well result in an admission from the suspect. In this session, you will discuss how to obtain admissions from even the most reluctant suspect and how an effective statement should be written.

Presenter

Bret Hood, CFE - Speaker

Headshot - Bret Hood

Director
21st Century Learning & Consulting

 

Policies

Payment must be received by October 7, 2024 to receive early registration discount. 

Event Cancellation Policy

Our cancellation policy is intended to keep costs low for attendees. Due to financial obligations incurred by the ACFE, Inc., you must cancel your registration prior to the start of the event. Cancellations received less than 14 calendar days prior to an event start date are subject to a $100 administrative fee. No refunds or credits will be given for cancellations received on or after the start date of the event. Those who do not cancel and do not attend are responsible for the full registration fee. Should an event be cancelled or postponed by the ACFE due to unforeseen circumstances, the ACFE will process a full refund of registration fees within 30 days of such circumstances becoming known. The ACFE will attempt to notify affected customers by phone and email after it determines cancellation is necessary.

Satisfaction Guarantee

ACFE events are unmatched in scope and effectiveness and backed by our unconditional satisfaction guarantee. If you attend an ACFE event and are not completely satisfied, please contact an ACFE Member Services Representative at MemberServices@ACFE.com or call (800) 245-3321 / +1 (512) 478-9000.

Terms and Conditions

 


nasba-events-tos-image The Association of Certified Fraud Examiners, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.