Investigative Interview Techniques

Registration & Fees

Registration Fee:
Members: $625
Non-Members: $725
Early Registration Deadline: April 18, 2022
Register by the Early Registration Deadline to SAVE USD 125!

Course Outline

Day 1

• 10:00–11:20 a.m.: Preparing for the Interview

  Interviewing is an art, and perfecting this art form requires focus and planning. In this session, we talk about how to effectively prepare for an interview, from determining the most appropriate time in an investigation to interview a specific party to identifying your own strengths and weaknesses and how they affect the interview process.

• 11:30 a.m.–12:50 p.m.: Legal Elements of Interviewing/The Fraudster’s Mindset

  In this session, you will learn about the legal authority to conduct interviews, the employee's rights and duties in an investigation and tort actions arising from interviews. You will also discuss several thinking patterns that are common among fraudsters, which will aid in developing interview themes and questions.

• 12:50–1:20 p.m.: Lunch Break

  Lunch

• 1:20–2:40 p.m.: Interview Goals and Strategies

  This session will walk you through the elements of a successful interview. Learn how to define the interview goal, identify the skills needed to execute an effective interview, and develop an appropriate interview strategy.

• 2:50–4:10 p.m.: Questioning for Quality Information

  This session will include an in-depth discussion of a variety of methods for formulating questions that will assist you in dealing with any type of witness you may encounter. Learn to analyze the information provided by the witness to assist you in formulating questions that will ensure you obtain the best information possible from the interviewee. This session will also include a discussion on the proper methods to use when confronting a reluctant witness.

Day 2

• 10:00–11:20 a.m.: Is That the Truth?

  In this session, you will learn the various verbal and nonverbal clues to deception, including changes in speech patterns, selective memories, oaths and character testimony, anatomical physical responses, and other indicators.

• 11:30 a.m.–12:50 p.m.: Interviewing Witnesses and Victims, Part 1

  This session is the first of two that cover interviews with witnesses and victims. This session focuses specifically on the listening skills and accommodations that interviewers must navigate in these interviews, including the adaptations and considerations that remote interviews require.

• 1:00–2:20 p.m.: Interviewing Witnesses and Victims, Part 2

  This session builds on the previous and begins walking the audience through the application of strategies such as cognitive interviewing and the PEACE framework to obtain valuable information from witnesses and victims.

Day 3

• 10:00–11:20 a.m.: Interviewing Suspects, Part 1

  In these two sessions, you will learn about all aspects of admission-seeking interviews. Learn to prepare the interview room for effective communication and the best methods for confronting the suspect.

• 11:30 a.m.–12:50 p.m.: Interviewing Suspects, Part 2

  This is a continuation of the previous session. In this session, you will learn how to ask admission-seeking questions and follow-ups based on the responses to your questioning.

• 1:00–2:20 p.m.: Admissions and Signed Statements

  Proper use of the techniques learned during the prior sessions could very well result in an admission from the suspect. In this session, you will discuss how to obtain admissions from even the most reluctant suspect and how an effective statement should be written.

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